FREE SHIPPING / EASY RETURNS $250+ (*click here for more details) | made in USA

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Navidium Shipping Protection

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Free shipping $250+ and 30 day returns*
Our Quality Guarantee

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    • FREE SHIPPING on any US order $250+.
    • FLAT RATE SHIPPING you can choose to upgrade to flat rate Priority Mail for only $7.99 or you can choose First Class Package for less (only if item weighs less than 1 pound).
    • FREE EXCHANGES
    • FREE STORE CREDIT RETURNS
    • EASY RETURNS* we understand sometimes, it's not exactly what you were hoping for. Just contact us to start the process. 
    • SALE ITEMS and MYSTERY BOXES are FINAL SALE.

*For all approved returns, we provide pre-paid labels for a flat rate of $10. The cost will be deducted from the refund, along with any original shipping costs and any processing fees (restocking). Should you choose to exchange the item, or receive store credit, all fees will be waived. Any unauthorized returns will not be accepted.

If you have any questions on our Shipping and Return Policy please contact us at : info@brynncapella.com

SHIPPING TIMEFRAMES

As a small business, we do not have a dedicated shipping department. We process, package and ship all of our items from our home office, Monday through Friday, so we thank you for your patience.

  • Delivery Timeframes: You can expect to receive your order within 5-9 days, depending on your location and time of placement. Please note that quantities are limited & subject to availability AND that delivery timeframes may be extended during sale and peak times. 

  • Local Curbside PICKUP available at checkout. Once processed, you will receive an email when the item is ready and you can make an appointment for a Pickup Time, typically within 3-5 business days.

  • Express Shipping: Please note that we do not ship out any orders on the same day it was ordered, it still takes at least 1-2 business days for us to process and package with Express orders. This is the fastest method but only guarantees Overnight Shipping after order has been processed. 

  • International Shipping: There are no timeframe guarantees. If you choose to ship via UPS or Fed-ex, we cannot guarantee there will not be a brokerage fee. We suggest to choose USPS Priority International, it may cost more upfront and take a little longer, but typically no brokerage fee. There should be no duty fees in Canada or Mexico, since we only ship our own American-made goods.
Our small customer service team is ready to assist you via chat, email, and phone from 11am-6pm M-F (cst). If we aren't available, we will get back to you within 24-48 hours. Click on the chat feature below or feel free to contact us by phone at 773-278-1668 or by email at info@brynncapella.com.

PROUDLY MADE IN THE USA

Small batch production is at the heart of our brand. We handcraft all of our goods locally for quality assurance and to create little to no waste. We only use full-grain Italian and South American cowhide leather that only gets better, softer and more personal with age. 

We do not make seasonal offerings, as we view our colorful leathers as year round neutrals. All our styles are designed with real women in mind (and named after them) focusing on beauty and versatility for the independent spirit in all of us.

Everything now and always will be made in the USA as we have no desire to be a mass-produced department store brand.

Customer Reviews

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Jennifer (Falls Church, US)
Another great Brynn bag

The Cape Cod Jenna is an add to a few Cher cross-bodies I've enjoyed through the years (even started gifting them). Color, quality and workmanship are as expected - love it!!

Product is an absolute 5-star.

I have no idea what the shipment protection was though. I had no communication through that service. Perhaps it's insurance if the bad didn't arrive. Luckily, I didn't have that issue.

S
Sandra (Carrollton, US)
Love this bracelet!

This bracelet is so soft and versatile! I highly recommend it!!

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Customers rate us 5.0/5 based on 384 reviews.