All orders are processed and shipped Monday through Friday ONLY, excluding Federal U.S. Holidays.
After ordering, you will receive an order confirmation email and when your item(s) have shipped, you'll receive a Tracking email from us.
We mainly ship using USPS Priority Mail to destinations within the United States, unless requested otherwise. Currently, due to delays at USPS and Covid-19, it typically takes 7 to 12 business days for you to receive your purchase from order date to arrival. International Shipping is available, but is not included in the $150+ Free Shipping promotion and can take up to 2 weeks to receive depending on shipping preference purchased.
Priority Mail shipments should reach you within 3-4 business days after order is shipped. Some packages may be sent via UPS Ground and should still arrive within 1-5 business days depending on your location from Chicago.
Shipping rates for the Continental US are calculated according to your zip code.
International shipping: There are no timeframe guarantees. If you choose to ship via UPS or Fed-ex, we cannot guarantee there will not be a brokerage fee. We suggest to choose USPS Priority International, it may cost more upfront and take a little longer, but no brokerage fee. There should be no duty fees, since we only ship our own American-made goods.
If you do not see your location listed, please contact us for shipping rates and to make arrangements at firstname.lastname@example.org
Brynn Capella, Inc. accepts VISA, MasterCard, AMEX and Discover credit cards directly or via PayPal. We also accept ATM cards with a VISA or MasterCard logo. We do not accept cash, checks or CODs. You can order online as a guest or create an account with us for secure shopping. Please feel free to call in your order anytime between 11am and 7pm cst.
Brynn Capella Inc. collects sales tax on all orders shipped within the state of Illinois (10.25%).