FREE SHIPPING / EASY RETURNS $250+ (*click here for more details) | made in USA

Holiday Shipping and Returns

Holiday Shipping Information

Not to worry! We are speeding up our processing for holiday orders as much as possible. We will do our best to turn around your order within 1-2 days. 

Be aware of these deadlines or might arrive after Christmas:

USPS GROUND SHIPPING: Sunday, Dec. 15th

USPS PRIORITY MAIL: Wednesday, Dec. 18th

UPS 2DAY AIR: Thursday, Dec. 19th

UPS NEXT DAY AIR: Thursday, Dec. 19th

If you are located in the Chicagoland area and want to pick up an order, please order by Saturday, Dec. 21st 1p for curbside pick-up on Monday, Dec. 23rd between 10am and 6pm, by appointment only. 

Holiday Return Information

All orders placed between Nov. 24th and Dec. 24th can be returned/exchanged through January 14, 2025.

We want you to be thrilled with your purchase, so if for any reason, you are not completely satisfied, you may return unused full-priced merchandise. All returned merchandise must be unworn and in original condition.

ALL SALE VAULT ITEMS (typically FINAL SALE) during these dates can be EXCHANGED but not RETURNED.

You must obtain an RMA before returning or exchanging your item or it will not be accepted. The cost will be deducted from the refund, along with a small 3% restocking fee (instead of the original shipping fees.)

HOLIDAY POLICY

During the holidays, we understand many purchases are for gifts and we want them to love the bag and the color, so we are extending our return and exchange policy. Any qualifying item purchased between Nov. 24th and Dec. 24th, can be returned or exchanged through January 14th. 

However the policy has not changed in regards to what qualifies. Due to our limited stock, you can only return full-priced merchandise for a refund. But we will extend our exchange policy to sale items during the holidays to ensure the perfect gift.