FREE SHIPPING / EASY RETURNS $250+ (*click here for more details) | made in USA

Quality Guarantee

Our goal is to design and handcraft leather goods that will last you a lifetime, whether you carry a bag for 5, 10 or 40 years. Of course, we understand that life happens sometimes, even to the ones that spoil their bags with love. So we want to be there to help get your favorite handbag back into working condition if that happens.

So we are more than happy to handle complimentary repairs for issues resulting from functionality issues. If general wear and tear has affected the handbag’s original condition, we suggest contacting a reputable leather care professional for suggestions on restoration.

  • D-Rings
  • O-Rings
  • Broken Strap Hardware
  • Defective Magnets
  • Lost/Loose Zipper Pulls
  • Torn or Stained Lining
  • Zipper Tape
  • Stained Leather
  • Normal Wear + Tear

Due to the nature of our products, we may not be able to order certain components needed to repair items older than 2 years, but will have substitute options available. 

Please do not ship your repair to us without first getting approval from us first.

For approved repairs, please allow 14-30 business days to complete.