FREE SHIPPING / EASY RETURNS $250+ (*click here for more details) | made in USA

Shipping & Returns

    • FREE SHIPPING on any US order $250+.
    • FLAT RATE SHIPPING you can choose to upgrade to flat rate Priority Mail for only $7.99 or you can choose First Class Package for less (only if item weighs less than 1 pound).
    • FREE EXCHANGES
    • FREE STORE CREDIT RETURNS
    • EASY RETURNS* we understand sometimes, it's not exactly what you were hoping for. Just contact us to start the process. 
    • SALE ITEMS and MYSTERY BOXES are FINAL SALE.

*For all approved returns, we provide pre-paid labels for a flat rate of $10. The cost will be deducted from the refund, along with any original shipping costs and any processing fees. Should you choose to exchange the item, or receive store credit, all fees will be waived. Any unauthorized returns will not be accepted.

If you have any questions on our Shipping and Return Policy please contact us at : info@brynncapella.com

SHIPPING TIMEFRAMES

As a small business, we do not have a dedicated shipping department. We process, package and ship all of our items from our home office, Monday through Friday, so we thank you for your patience.

  • Delivery Timeframes: You can expect to receive your order within 7-12 days, depending on your location and time of placement. Please note that quantities are limited & subject to availability AND that delivery timeframes may be extended during sale and peak times. 

  • Local Curbside PICKUP available at checkout. Once processed, you will receive an email when the item is ready and you can make an appointment for a Pickup Time, typically within 3-5 business days.

  • Express Shipping: Please note that we do not ship out any orders on the same day it was ordered, it still takes at least 1-2 business days for us to process and package with Express orders. This is the fastest method but only guarantees Overnight Shipping after order has been processed. 

  • International Shipping: There are no timeframe guarantees. If you choose to ship via UPS or Fed-ex, we cannot guarantee there will not be a brokerage fee. We suggest to choose USPS Priority International, it may cost more upfront and take a little longer, but typically no brokerage fee. There should be no duty fees in Canada or Mexico, since we only ship our own American-made goods.