Anna Tassel - Stone Temple

• FREE SHIPPING on any US order $150+.
• FLAT RATE SHIPPING available. Any order under $150, you can choose $7.99 flat rate for Priority Mail or you can choose First Class Package for less (if item weighs less than 1 pound).
• FREE RETURNS on any full-priced item (no discounts or promo codes used) within 30 days of purchase.
• FREE EXCHANGE (or STORE CREDIT) on any item purchased with a discount code within 30 days of purchase.

As a small business, we do not have a dedicated shipping department. We process, package and ship all of our items from our home office, Monday through Friday, so we thank you for your patience.

• Shipping Timeframes: It can take up to 5 business days (M-F) to process AND package your order. Transit times are not included in that timeframe which can typically take another 2-3 days depending on your distance from Chicago. An order can take from placement to delivery on average 7-8 business days, depending on volume of orders received. 
  
  
• Local Curbside PICKUP available at checkout. Once processed, you will receive an email when the item is ready and you can make an appointment for a Pickup Time, typically within 2-5 business days.
  
  
• Express Shipping: Please note that we do not ship out any orders on the same day it was ordered, it still takes at least 1 business day for us to process and package with Express orders. This is the fastest method but only guarantees Overnight Shipping after order has been processed. 
  
  
• International Shipping: There are no timeframe guarantees. If you choose to ship via UPS or Fed-ex, we cannot guarantee there will not be a brokerage fee. We suggest to choose USPS Priority International, it may cost more upfront and take a little longer, but typically no brokerage fee. There should be no duty fees in Canada or Mexico, since we only ship our own American-made goods.

A shipping confirmation email with tracking information will be sent to you once your order has shipped. We do not accept any returns or exchanges without a pre-authorized return shipping label or a RMA# on the package. On FREE returns/exchanges, we will email you a shipping label within 24-72 hours of inquiry.